Verify that there is nothing blocking the door and the lock mechanism.
Maytag front load door lock malfunction.
Neptune washer door was not latching closed and allowing the unit to lock so this is what we did to fix the problem.
When using one of these cycles the door will remain locked until the cancel button is pushed.
Thank you for your inquiry.
If the door lock assembly isn t working as it should replace it with a manufacturer approved replacement part.
If the washer does not unlock at the end of a wash cycle unplug the appliance or disconnect power.
Our chat service hours are monday friday from 8 a m.
If the door lock assembly clicks but the door doesn t lock it s likely that the door lock assembly is broken.
The washer will go into a hold and drain routine for 8 minutes.
The door lock led light will blink.
These repair steps work for kenmore 796 series and lg front load washers.
Maytag front load washer door locked at install.
Always clean the door area for soap build up.
If the washer will not unlock at the end of a wash cycle unplug the washer or disconnect power.
When using one of these cycles the door will remain locked until the cancel button is pushed.
Nothing else will appear to be happening with the machine during this time.
Saturday from 8 a m.